Gardner Denver

I Ruined a $3,200 Print Order. Here's My 6-Step Pre-Flight Checklist.

Published: · Gardner Denver Engineering Team

It was a Tuesday in September 2022. I submitted a $3,200 order for 2,000 product brochures. Everything looked fine on my screen. The color profile was wrong for their massive commercial press. Every single piece went into the trash.

That mistake cost $890 in reprint fees plus a 1-week delay. The client was not happy. My boss was less happy. I created this checklist the next day. We've caught 47 potential errors using it over the last 18 months. If you're ordering marketing materials, packaging, or any custom print, you need this.

Step 1: Check Your Bleed and Margins (Everyone Forgets This)

This is the single most common mistake I see on new orders. Your background colors and images need to extend beyond the final cut line. I don't mean "a little bit." I mean exactly what the printer specifies.

  • Standard bleed: 0.125 inches (3mm) on all sides
  • Safe margin: Keep all text and logos at least 0.25 inches from the cut line

I once approved a brochure where the "Contact Us" box was 0.1 inches from the edge. The final cut trimmed off the phone number. (note to self: measure before approving) We caught it on the digital proof, but it cost $200 in file corrections and a 2-day delay.

Do not trust your design software's preview. Export a PDF and check the trim box manually.

Step 2: Verify the Color Profile (The $890 Lesson)

This is where I made my big mistake. Your screen uses RGB. Commercial printers use CMYK. The difference is huge.

  • RGB: For screens—brighter, wider color range
  • CMYK: For print—more muted, specific to ink

Per USPS Business Mail 101 (usps.com), printed materials often need specific color consistency for brand identity. If your brand guide has a custom blue, you need its CMYK equivalent. Don't guess. I watched a bright red logo turn into a muddy brown because the file was in RGB.

Pro tip: Ask for a hardcopy proof for critical color matches. It costs a bit extra ($25-50). Worth it if your brand color matters.

Step 3: Fonts—Embed Them or You're Asking for Trouble

Your computer has fonts your printer's computer probably doesn't. If you don't embed the fonts in the PDF, the printer's software substitutes something random. I've seen elegant headings turn into Comic Sans. (really. circa 2023, I saw this happen.)

  • How to embed: In your PDF export settings, look for "Embed Fonts." Turn it on.
  • Check: Open the PDF on another computer. Do the fonts look the same?

This is fairly straightforward, but I'd argue it's the most overlooked step. About 15% of the corrections I see relate to font substitution.

Step 4: Image Resolution—300 DPI Minimum

Images pulled from the web are usually 72 DPI (dots per inch). They look fine on a screen. Print them at brochure size, and they turn into a pixelated mess.

  • Minimum for print: 300 DPI at final size
  • Check this: My file > Document Info > Image Resolution

I learned this on a $1,200 catalog order. The product photos were from the manufacturer's website—72 DPI. I didn't check. The result was blurry enough that the client refused shipment. We had to reorder with proper images. That ate our profit margin for the month.

Step 5: Proofread Everything (Twice, Not Once)

This sounds obvious. But in the rush to hit a deadline, we all skip it. I'm probably guilty of this more than I want to admit.

Here's what I do now (and what I should have done since 2017):

  1. First read: Read it silently for content and logic
  2. Second read: Read it backwards to check each word individually
  3. Third check: Have someone else read it (fresh eyes catch what yours miss)

Per FTC advertising guidelines (ftc.gov), claims in printed materials must be truthful and substantiated. A typo in a price or claim can create compliance risk, not just aesthetic issues.

Step 6: Double-Check Quantity and Specs on the Order Form

You've checked the file. Good. Now check what you're asking for. I went back and forth between "500" and "5,000" brochures for a conference once. 500 seemed reasonable. 5,000 was too many. But if the printer misreads the order and you get the wrong quantity, you're stuck.

  • Quantity: Confirm the number (I always write it twice)
  • Paper stock: 100lb gloss vs. 80lb matte—different look, different cost
  • Finishing: Folded, stapled, perforated? Confirm every option

Online printers like 48 Hour Print work well for standard products (business cards, brochures) and standard quantities. But if you need something specific—like a custom die-cut shape or a specific uncoated paper—make sure the order form captures it.

One More Thing: The Vendor's Pre-Flight vs. Yours

Most professional printers have automated pre-flight checks. They'll flag obvious problems like missing fonts or low-res images. But (I've learned this the hard way) they do not guarantee the file is correct for your specific use. Their system checks for printability, not whether your phone number is correct or your brand color is the right shade of blue.

Dodged a bullet last month when I caught a pricing error in the proof. Nearly approved it without checking. The vendor's pre-flight passed it because the file was technically fine. The content was wrong.

The total cost of a print order isn't just the base price. It's the base price + potential reprint costs + delays + credibility damage. The lowest quoted price often isn't the lowest total cost. A little time on this checklist saves a lot of regret.